Payment Method
At drnwof.com, we offer convenient and secure payment options to ensure a seamless shopping experience for you.
I. PayPal Payment
User - friendly Operation: When you complete your shopping on our website and proceed to the checkout page, simply click the "PayPal" option. The system will automatically direct you to the official PayPal interface.
Account - based Payment: If you already have a PayPal account, log in directly and then confirm the payment amount for your order. PayPal encrypts your transaction information to safeguard the security of your payment.
Multiple Funding Sources: When using PayPal for payment, you can choose to deduct the amount from your PayPal account balance, linked bank card, or credit card, providing flexibility to meet your payment needs.
II. Bank Transfer
Obtaining Bank Account Information: If you select bank transfer as your payment method, click the "Bank Transfer" option on the checkout page. You will then see our detailed bank account information, including the name of the opening bank, account number, and account holder's name.
Transfer Operation: You need to conduct the transfer operation through your online banking, mobile banking, or by visiting a bank counter according to the displayed information. Please be sure to indicate your order number in the transfer remarks so that we can accurately identify your payment.
Confirmation of Receipt: After completing the bank transfer, please promptly send a screenshot of the transfer receipt to our customer service email (support@drnwof.com) or upload the transfer receipt in your account. Once we receive the receipt, we will verify your payment as soon as possible. Upon confirmation of receipt, we will process your order.
If you choose to make the payment via bank transfer for the transaction, you will enjoy a lower price, as there are no PayPal fees and other charges. You can contact us first, and we will adjust the price for you. Then you can make the payment.
III. Resolution of Payment Issues
If you encounter any problems during the payment process, such as payment failure, double - charging, or have questions about payment methods, please don't worry. You can reach out to us in the following ways:
Send an Email: Describe the problem you encountered in detail and attach order - related information, then send it to support@drnwof.com. Our team will respond to your email within 24 hours (excluding holidays) to assist you in resolving the issue.
Use the "Contact Us" Page: You can also visit the "Contact Us" page on our website. There, you can find more comprehensive contact information and guidance to submit your inquiries. This page is designed to streamline the process of getting in touch with us regarding any payment - related concerns.